South Africa

Public Programmes

 

What to Expect at an Arbinger Event

Outward Leadership

IN-PERSON FACILITATED PROGRAMME AND LEADERSHIP COACHING

OVERVIEW

This two-day programme is designed to significantly advance a leader’s ability to implement outward mindset ways of working within their teams and organisations. It equips leaders with a suite of 38 practical tools to ensure that they and their employees are working with an outward mindset. So that leaders can quickly reference and apply the tools, they are grouped
into five categories and listed in a Workplace Situations Index containing 30 common situations faced by leaders and their teams.

TOOL CATEGORIES

  • Accountability Tools
  • Collaboration Tools
  • Conflict and Relationship Tools
  • Supervision Tools

WORKPLACE SITUATIONS

  • Selecting a New Hire
  • Orienting a New Team Member
  • Groups Not Collaborating Well
  • Groups in Conflict
  • Poor Alignment
  • Low Morale or Engagement
  • Team Members are Complaining
  • People Not Giving Their Best
  • A Challenging Goal to Achieve
  • Struggling with Someone
  • Improving Communication
  • Someone is Not Doing Enough
  • Someone is Trying to Do Everything
  • Coaching a Team Member
  • Deciding Who to Promote
  • Feeling Bogged Down by Process or Procedures
  • Dealing with a Heavy Workload
  • Customer Unhappy with
  • Products/ Services
  • Difficult Manager
  • Difficult Employee
  • Lagging Below Targets
  • Meeting About Contentious Issues
  • Quality Issues
  • Shift-to-Shift Handoff
  • Lack of Buy-In
  • Making a Key Business Decision
  • Implementing a New Process
  • Breaking Down Silos
  • Dealing with Turnover
  • Letting Someone Go

RESULTS AND OUTCOMES

Participants are equipped to use all 40 outward mindset leadership tools and leave the programme with a specific plan for implementing the tools to address their pressing organisational issues.

LEADERSHIP COACHING

Participants can engage with an Arbinger leadership coach to help them implement and embed the outward leadership tools and practices learned in the course.

 

AGENDA


Section 1 | Outward Leadership
Section 2 | Developing Accountable People
Section 3 | Improving Collaboration
Section 4 | Resolving Conflicts and Building Relationships
Section 5 | Outward Mindset Supervision Tools
Section 6 | Building Leadership Game Plans

 

MATERIALS

Leaders receive the Outward Leadership handbook. This resource equips leaders with all the tools required to drive ongoing implementation and address specific workplace issues. They also receive access to downloadable tools and support videos through the online Arbinger Portal.

PREREQUISITE

Participants must have attended the two-day Developing and Implementing an Outward Mindset course.

WHO SHOULD ATTEND

This course is appropriate for leaders and managers at any level in an organisation, as well as potential and emerging leaders. It is not for independent consultants or trainers.

PRICING

The Outward Leadership public programme is R9995.00 + VAT per participant.
Onsite programmes are also offered. Please contact us for more information.

 

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